Please note that we cannot and do not assume any responsibility for the privacy or security practices of any other web sites which you may be able to access through our site, or for our customers’ level of compliance with our code.
The Learning Factor collects different information about you at different times. There are 4 broad categories of information that we collect from you:
If you respond voluntarily to our surveys or other interactive communications, we collect the responses and use the information to improve the quality and range of The Learning Factor’s products and services.
The Learning Factor will have personal information stored on our servers due to the fact that we host web sites of other organisations. Any information that is submitted to or collected by these organisations will be physically located on a The Learning Factor’s server. This information, whether voluntarily provided or not, will not be used or released by The Learning Factor in any manner, and it will be kept strictly confidential, unless we are required to release the information by law.
We collect and use your personal information to operate our web site and deliver our services to you. We will use your personal information to provide you with: technical support, billing and credit control, sales support, product and website upgrades and information.
We will treat all information we collect from you as strictly confidential. The Learning Factor does not rent or lease its customer lists to third parties. We will not reveal, disclose, sell, distribute, rent, license, share or pass onto any third party (other than those who are contracted or supply services to The Learning Factor including spam filter operators) any personal information that you may have provided to us unless we have your express consent to do so, other than in the circumstances set out in the next paragraph.
The Learning Factor has implemented security features in our database to protect your personal information from unauthorised access. We maintain our servers in a controlled, secured environment. Only staff who need to have access to your personal information in order to perform their job function are authorised to access the database. Constant changes to the Internet and technology mean that we cannot guarantee that data transmission will be 100% secure, or safe from attack by unauthorised intruders.
You should never reveal your password to third parties. If you lose control of your password, you may lose control over your personal information and may be liable for actions taken on your behalf by third parties using your password and/or personal information. Therefore, if your password has been compromised for any reason, you should immediately change it.
If you collect personal information which you keep on servers provided by The Learning Factor as part of our service to you (including email), you alone are responsible for compliance with the Privacy Act 1988 (Cth) in respect of that information. We take no responsibility for your dealings with personal information you collect.